Lumber Liquidators and Your Questions

In recent years, the housing industry has seen numerous problems with building products, including fire-retardant treated plywood, polybutelene pipe, certain types of siding, and Chinese drywall, to name a few.

Each case is different, but the experience we gain from each can provide guidance for future problems.

Most recently, builders and remodelers have had many questions about flooring purchased from Lumber Liquidators after a segment on 60 Minutes, the television news magazine, reported that high levels of formaldehyde were found in tested samples of the company’s laminate product. Lumber Liquidators has contested the results of the testing, calling them“false attacks on all fronts.”

NAHB has produced helpful resources for remodelers and builders that include background on the allegations, associated lawsuits, and tips for successful interactions with your buyers worried about whether the issues may affect them. You must sign in to nahb.org with your password to access this information.

NAHB Offering Webinar on Chinese Drywall

Home builders can obtain up-to-date information regarding testing and remediation protocols for corrosive drywall, as well as learn about the insurance ramifications of corrosive drywall in homes built with the product, during a free webinar from NAHB and the insurance broker and risk advisor, Marsh.


The webinar, “Evolving Solutions to the Corrosive Drywall Crisis,” will be held from 12:00-1:30 p.m. EST on Thursday, March 11. A panel of experts will discuss:

  • What builders can tell their customers and home owners
  • How builders can answer customer and home owner questions
  • The appropriate testing protocol for determining the presence of corrosive drywall
  • How recent activities by the U.S. Consumer Product Safety Commission and HUD affect builders

The webinar will include a question and answer period at the end of the presentation. Participants should submit questions in advance to kathy.hill@marsh.com. Panelists include:

  • Katherine Cahill — Managing Director, Leader of Global Product Risk Practice, Marsh
  • Barbara Manis, MD — Chief Medical Officer, The NMAS Group, a medically-based enterprise risk management firm
  • Bruce Hallock, PSP, CFCC — Vice President, Construction Consulting Practice, Marsh
  • Alan Schoem — Senior Vice President, Global Product Risk Practice, Marsh
  • John Denton — Senior Vice President, Mass Tort and Complex Liability Practice, Marsh

To register online, click here.


Once registered, participants will receive webinar access instructions.